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Customer Reviews
La Ocasion Flower Shop
Local Phoenix, AZ florist
Average Customer Rating: 2.8 of 5 stars. (91 reviews)
Date: Mar 06, 2024
Name: Lisa M

State/Province:AZ

Ordered through AVAS Flower which used La Ocasion to make and deliver flowers to my friend for her birthday. The “bouquet” was absolutely PATHETIC! It LITERALLY consisted of ONE rose, ONE carnation, and FIVE daisies wrapped in pink paper. NO I did not pay for the most expensive arrangement, but I at least thought that would make and deliver a decent bouquet. However, that was not the case and what an embarrassment it was for us and definitely should have been a major embarrassment for La Ocasion to deliver something so ABSOLUTELY PATHETIC!
la ocasion flower shop's Reply:
Date: Mar 07, 2024, 12:16 pm

good morning! We are sorry for your experience you had with your order. We explain a little about how to work in these cases. You placed an order with another company called Avas Flowers. They charged you the cost of the arrangement, taxes and I don't know if there were any other charges but that company is not in Arizona. They send your order to another flower shop as we do not work with Avas. They used 1800flowers because we work with them. In this case they sent it. to 1800flowers and they have to pay 1800flowers for the service and for sending the order to a local florist like us.
la ocasion flower shop's Reply:
Date: Mar 07, 2024, 12:17 pm

because the 1800flowers company is not located in Arizona. So when the order arrives with us, they send us a minimum of the amount you paid because 2 companies have already taken their percentage of that amount before us and we have to send an arrangement for the amount we received. In this case, your order was $17.98 dollars for the flowers. If you want to receive an arrangement according to what you paid, the next purchase can be made directly with us and we will give you the arrangement according to what we charge you.
Date: Dec 06, 2023
Name: Sandy T

State/Province:AZ

We had the most beautiful flowers done for my daughter's quince. From the main table flowers to the flowers at the guests dinner tables and my daughter's bouquet they were what made the party so elegant! This is the only store I will buy my flowers from.!! The price was affordable and they really worked with me to get exactly what I wanted.
Date: Oct 04, 2023
Name: Gina C

State/Province:AZ

My daughter sent me the most unique, beautiful and amazing arrangement of roses and other flowers designed in the shape of a cake. What a wonderful delight and treat looking at this beautiful arrangement your establishment created! THANK YOU for creating this for my daughter to gift to me today!!
Date: Jun 09, 2023
Name: patrice c

State/Province:AZ

If i had time i would give more details of how AWESOME this floral shop is. I was so very pleased and must share my experience. Ester provided fast, knowledgable, understanding and kind service. I am thrilled with my customized exquisite potted plant (that will continue to live) along with a sprinkling of beautiful lavender daisies in a gorgeous ceramic pot with lovely lavender ribbon. It was a very good size especially considering my budget. This is a wonderful business! Thank you Ester!
Date: Jun 03, 2023
Name: Frank A

State/Province:NM

The fresh and beautiful frangrance of your roses are by far the excellent roses I've ever purchased thank you so much my girlfriend enjoyed and loved them thank you again , You and your employees are a blessing
Date: May 12, 2023
Name: Mary S

State/Province:AZ

My kids had flowers delivered for me for Mother’s Day. Had an issue with 1st bouquet that was delivered. When I called and voiced my concern they brought me another bouquet. Very beautiful. Customer service was amazing.
Date: Apr 21, 2023
Name: Debra R

State/Province:AZ

Thank you for sending such a gorgeous bouquet to my friend who had a health issue. She said it was the best arrangement she’d ever seen! I appreciate your care in a great product and delivery.
Date: Apr 18, 2023
Name: Patricia F

State/Province:AZ

Your flower arrangement was exceptional! It was the best looking one at the funeral! I will recommend you to all who need flowers in the future. Great job and thank you so much!
Date: Apr 06, 2023
Name: Sheri S

State/Province:AZ

Excellent product, great service, extraordinarily high delivery fee.
Date: Mar 06, 2023
Name: Rosa A

State/Province:AZ

The plant we received was gorgeous. Very nice and fresh and nicely arranged. Thank you!
Date: Nov 08, 2022
Name: Mary Ellen F

State/Province:AZ

I received a beautiful orchid for my birthday. It had an abundance of flowers and numerous buds. I will definitely use this shop in the future.
Date: Apr 23, 2022
Name: JACK M

State/Province:AZ

Flower arrangement full of hundreds of knats, touch the vase and a cloud of them fly out of every flower , STAY AWAY FROM THIS SHOP!!!!!!
Date: Mar 09, 2022
Name: oscar o

State/Province:AZ

Did not make delivery on time. I had ask to be there before 2 pm they deliver at 2:15 I had to hold my wife from leaving work.
Date: Jan 12, 2022
Name: Victor R

State/Province:AZ

Ordered a bouquet of flowers for the Mrs on our 7th anniversary. It looked glorious! I opted for the stuffed bear and the medium sized chocolates. Added 2 balloons for an extra touch. When the bouquet arrived, it looked amazing! Definitely worth what I spent. She looooved it! You earned a repeat customer!
Date: Dec 06, 2021
Name: Joni Y

State/Province:OR

I ordered at the last minute, the morning of 12/4 and asked for a same day delivery to my sister and not only did it happen, but the flowers were beautiful. I'm amazed it went off w/o a hitch. I though for sure I would get an email or call that they couldn't deliver that day (which would have been understandable given the late order on my part). Or I thought perhaps I wouldn't hear anything and the order wouldn't even show up. But it arrived quite promptly after I ordered and was gorgeous. I have several relatives in the same area and will continue to use this florist! thank you!
Date: Nov 04, 2021
Name: Jorge L

State/Province:NM

Great service and very happy with delivery service.
Date: Sep 08, 2021
Name: Jim L

State/Province:AZ

She loved them and they were delivered in 3.5 hrs
Date: Jul 03, 2021
Name: Jeanne R

State/Province:IL

Easy to order and dependable. I will definitely use them again!
Date: Jun 24, 2021
Name: Sharon V

State/Province:WI

The lady I talked to when ordering was extremely helpful and gracious.
Date: May 19, 2021
Name: Gloria L

State/Province:AZ

Beautiful flower arrangement and prompt delivery.
Date: May 09, 2021
Name: Shannon H

State/Province:WA

I wanted flowers for my girlfriend who lives in Arizona I live in Washington in the arrangement was beautiful and the flowers were delivered on the same day that I requested perfect company would use again
Date: May 06, 2021
Name: Barbara H

State/Province:AZ

My family has been ordering flowers from La Occasion for years and it’s always fantastic! Fresh beautiful flowers every time! Highly recommend!!!
Date: Apr 28, 2021
Name: Deborah H

State/Province:AZ

Wow! If I could add a photo I would. Huge roses, beautiful arrangement. The lilies have yet to open but I know they will be stunning also. I had never heard of this florist until now.
Date: Apr 16, 2021
Name: Arin S

State/Province:MO

Very good service. It was easy to order the flowers I wanted and check out online. I received great communication about the status of my order as well. I was relieved to know that they had arrived on time. Definitely 5-Star service. Thank you!
Date: Feb 03, 2021
Name: Tim M

State/Province:AZ

We had a bit of a flower emergency for my mother's celebration of life, but after speaking and working with Jason my mind was put at ease. I can't recommend Jason more to patrons looking to take care of their loved ones, he truly saved the day with his compassion...
Date: Jan 15, 2021
Name: Shannon S

State/Province:AZ

The flower arrangement was just beautiful and the staff so friendly
Date: Nov 20, 2020
Name: Carol T

State/Province:MN

The flowers were beautiful! Service great too
Date: Aug 05, 2020
Name: Trinh V

State/Province:AZ

Thank you for the amazing service! The arrangement was even more gorgeous than the pictures on the website had me expecting. Unbeatable pricing, local, family-owned, fast, same-day service, open when nobody else is. What more could you ask for? I will definitely come back any time I need flowers. I’m sorry I was in a rush and forgot to tip! Next time I come back I will make up for it!
Date: Jul 18, 2020
Name: Candice V

State/Province:AZ

I was the sender, not the recipient. First, it was great that you delivered on a holiday. Second, the recipient raved about the flowers. Due to quarantine, I received a picture of the flowers, and they looked just as good as they did on the website. That doesn't always happen. Flowers were delivered on time, so I say this was a great experience shopping with you and will do so again. Thank you.
Date: May 30, 2020
Name: Judy S

State/Province:AZ

Thank you for the most beautiful rose and lily floral arrangement for my graduation. It arrived with a Congrats balloon and it has lasted over a week despite 100+ degree heat here. The red roses were the largest buds I've ever seen and the lilys have opened beautifully. So very grateful.
Date: Nov 16, 2019
Name: Donna S

State/Province:AZ

My beautiful flowers & balloons arrived in the hands of a most courteous gentleman whom waited patiently for me to get to the door. The gift meant so much as was the delivery of it worth mentioning! THANK YOU!
Date: Aug 25, 2019
Name: Adelle C

State/Province:FL

Same day delivered, just as pictured, fresh, lovely, good price & open on Sat!
Date: Jun 25, 2019
Name: Cilpa D

State/Province:AZ

Loved it
Date: Jun 23, 2019
Name: Cilpa D

State/Province:AZ

Loved the service and fast as well
Date: Jun 06, 2019
Name: Oscar O

State/Province:AZ

Prompt service.
Date: May 04, 2019
Name: Robert H

State/Province:CA

Timely and appropriate
Date: Nov 30, 2018
Name: Mario G

State/Province:AZ

easy website to use and delivery was on time.
Date: Oct 18, 2018
Name: Tony V

State/Province:AZ

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